We are here to help

Email support for order inquiries and product questions.

Direct Support Channel

support@jano.com
Response time: 24-48 hours

Frequently Asked Questions

Clarity is essential to our formula. Here are answers regarding our logistics, usage protocols, and commitment to quality.

We provide global shipping to support long-term health worldwide. All orders are dispatched from our centralized EU facility, ensuring strict quality control from our door to yours. Tracking information is provided upon dispatch.

Our formulations are precise. Please refer to the specific product label for the recommended daily intake. Formulations are designed to be effective at the stated dose; do not exceed this amount without professional medical advice.

We uphold rigorous standards for every bottle. If a product arrives damaged or does not meet your expectations, please contact our support team within 30 days of receipt. We handle all inquiries with the seriousness your health deserves.